We are a small company, with big dreams. Get to know us by following our page (:
Feel free to ask us anything, though if you had any personal questions (ex. regarding your order) please email us at 'customerservice@ cosplayhouse.com' Thanks in advance!!
Hello, this is the only Ken costume that we have a photo of, it was a recently completed Commission Request costume! You can find it here
Hi there, we do have a Prince Soma costume to purchase here!
If the design is incorrect, we make sure to let our tailor teams know and remake the costume, depending on the design upon review. Also, if the costume does not fit a customer, and it is the fault of our tailor teams, we remake the costume for you for free. If there is a problem with a wig you receive, we will remake it for you for free upon reviewing the problem.
All problems with products of ours, we need picture proof of the problems. Just send them to “firstname.lastname@example.org”, and we will either remake, or give a partial refund/discount on the product if the problem was on our side.
If you wanted to know more about our policies, you can take a look at the bottom left of our website, under the Help Desk.